curriculum vitae

Uğur Cem

  • HR Manager (with considerable experience in “strategic HRM”, “talent management”, “organization development and change”, “human-centric innovation”, “agility”, “lean management”) 
  • Certified Coach, Team Coach and Facilitator (experienced in “individual and team level behavioral change”)
  • IT Geek, ICT Project/Program/Portfolio Manager (experienced in managing large enterprise-wide system development and implementation initiatives)  
  • Amateur Skipper
  • Author of Human Centered Design Book

Work Experience

HR – Group Manager

04/2019 – Present, Tofas (FCA – Koc Group JV), Bursa

Head of 5 groups:

  • Talent Placement & Integration Group (responsible for employer branding and reputation, early talent engagement and development, external talent search-selection-placement-integration, internal talent brokerage)
  • 2 HR Business Partnership Groups (responsible for supporting management on all HR issues, developmental interventions at individual and team level…etc)
  • Talent & Organization Development Methods Group (responsible for driving excellence and alignment in talent management practices, employee experience design in entire HRM, organizational change and transformation…etc.).
  • Compensation and Benefits Group (All rewarding and payroll)

Skills: Agility, Scaled Agility, Coaching, Team Coaching, Assessment Center Design & Implementation, Human-Centric Innovation

Major Projects:

  • Leading agile transformation within the company

HR – Group Manager

02/2017 – 04/2019, Tofas (FCA – Koc Group JV), Bursa

Head of 3 groups:

  • HR Business Partnership Group (responsible for supporting management on all HR issues, developmental interventions at individual and team level…etc for all functions)
  • Organization and Employee Experience Development Group (responsible for employee experience design, organizational change, job evaluation, organizational master data management…etc)
  • Compensation and Benefits Group (responsible for all rewarding and payroll)

Skills: Coaching, Team Coaching, Developmental Counseling, Human Centered Design, Design Thinking, Human-Centric Innovation, Employee Experience Management

Major Projects:

  • Led development and deployment of “Customized Talent Development Development Program”, which incorporates various behavioral development sub-programs such as coaching, developmental counseling, mentoring, reverse mentoring and team coaching. The program received EMCC 2019 Coaching Award, Brandon Hall 2020 Bronze Award – Best Advance in Coaching and Mentoring, Stevie for Great Employers 2018 Bronze Award – Workforce Development,
  • Led development and deployment of a human-centric innovation framework. Led delivery of trainings about the framework within the company and supported company wide innovation programs, coached by HR team.

HR – Group Manager

10/2014 – 02/2017  Tofas (FCA – Koc Group JV), Bursa

Head of 3 groups:

  • Talent Management Methods Group (responsible for driving excellence and alignment in talent management practices.)
  • Organization and Employee Experience Development Group (responsible for employee experience design in entire HRM, organizational change, job evaluation, organizational master data management…etc)
  • Compensation and Benefits Group (responsible for all rewarding and payroll)

Skills: Talent Management, Coaching, Employee Experience Design, Design Thinking, Human-Centric Innovation

Major Projects:

  • Led development of a custom “Human Centered Design (HCD)” methodology by blending “Design Thinking” and “Agile” approaches. Designed and implemented an “Employee Experience Design Program” based on this HCD methodology. The program received Brandon Hall 2020 Gold Award – Best Approach to HCM Innovation,
  • Led various talent management projects, most comprehensive of which are “Early Talent Management Program” and “Technical Career Program”. The programs received Stevie for Great Employers 2020 Silver Award – Best Youth Employment Strategy, Stevie for Great Employers 2020 Bronze Award – Achievement in HR Technology.

IT – Projects and Enterprise Application Portfolio Manager

08/2009 – 09/2014  Tofas (FCA – Koc Group JV), Bursa

Within the scope of common functions and SAP:

  • Developed process and information systems strategies together with line business heads and created long and short term investment plans based on these strategies.
  • Designed ICT (Information & Communication Technology) initiatives; selected appropriate ICT solutions and partners; coordinated development of detailed functional and technical specifications of desired ICT solutions.
  • Coordinated development and implementation phases of the solutions. Most significant of these projects include SAP based implementations (FI, CO, IM, PS, MM, PP, PM, SEM, SD, HCM, BPC, Global Trade)
  • Managed life cycle of existing enterprise application portfolio.

Skills: Software Development Life Cycle (SDLC) Project Management, Project Portfolio Management, Program Management, SAP, Business Analysis, Application Life Cycle Management

Major Projects:

  • Commercial (sales, parts, services) systems renewal and Dealer Management System implementation (Budget: 4,5 M€) 2014
  • Enterprise Content Management System, based on IBM FileNet (Budget: 200 K€) 2013
  • E-Transformation (e-invoice, e-ledger..etc) (Budget: 500 K €) 2013
  • Import & Export System Renewal, based on SAP (Budget: 300 K€) 2012
  • Budget & Planning System, based on SAP BPC (Budget: 600 K€) 2012
  • HRIS, based on SAP HCM (Budget: 1.2 M€) 2011- 2013
  • ERP replacement, which includes SAP: FI, CO, IM, PS, MM, PP, PM, SEM, SD (Budget: 7 M€), 2010- 2011

WCC Project Development Manager

5/2009 – 07/2009  Tofas (FCA – Koc Group JV), Bursa

Took part in design and implementation of a lean management and organizational excellence program, which is called World Class Company (WCC), for entire value chain.

Skills: Organizational Excellence, Lean Management

HR – Organizational Development Manager

8/2006 – 4/2009  Tofas (FCA – Koc Group JV), Bursa

Utilized OD practices to assess, diagnose, design, lead, and deliver solutions needed to enhance organizational effectiveness, build organizational capability and address various business issues of the company. Led a cultural transformation project (2007-2009) Coordinated enterprise wide strategy deployment and annual business planning processes. Designed and managed processes and systems for measuring and evaluating organizational and human resources performance based on Balanced Scorecard. Carried out workforce requirements planning, Managed job analysis and evaluation (grading) studies based on Hay Group methodology. Led a project for redesigning grading structure of the company (2008)

Skills: Organizational Change Management, Organization Development, Strategic Planning and Deployment, Business Planning, Job Evaluation, Group Facilitation

HR – Organizational Development Specialist

7/2002 – 7/2006  Tofas (FCA – Koc Group JV), Bursa

Assisted function heads in identifying opportunities and performance gaps of their divisions and translating them into organization, process and human capital architecture. Led various re-organization and process re-engineering projects. The most comprehensive of these studies include a crash program for enterprise-wide organizational transformation (2006) and a project for formulating an organizational structure and process framework for carrying out new product development and maintenance studies (2003 – 2004) Led studies regarding redefinition of company’s process management framework and process KPIs (2005) Participated in design studies of a new Target Deployment and Performance Management System within Koc Holding and led installation of the system within the company (2004) Carried out workforce requirement analysis in order to support workforce planning of business divisions. Involved in administration of talent management systems (behavioral & technical competency management, potential management…etc). Led a project for installing a new technical competency management system (2003) and a job rotation system (2003).

Skills: Organizational Design, Organizational Performance Management, Hoshin Kanri, Organizational Excellence Models, Human Resources Information Systems

Conference Speeches

  • Transforming Coaching Stories Webinar Series #3, 8 Jul 2020, by ICF Turkey 
  • Performance Management Web Conference, 8 May, by Business Management Institute
  • Employee Experience Conference, 13 Feb 2020, Point Hotel Barbaros, by Business Management Institute
  • 3rd HRBP Summit, 25 Sep 2019, Bosphorus University, by Duman & DNA
  • 22nd Trainers Summit, 9-10 April 2019, İstanbul Marriott Hotel Asia, by HR Dergi

Trainings (Delivered)

  • Creative Problem Solving for Innovation (2019, 2020)
  • Human Centered Design (2017, 2018, 2019)
  • Job Evaluation (2015, 2019)
  • Facilitating Participative Decision Making (2011)
  • Performance Management by Objectives (2009, 2008, 2006)
  • Effective Performance Review Meetings (2008)
  • Corporate Culture and Change Management (2007)

Trainings (Received)

Recent Trainings

Leadership / Coaching

  • Leadership: People, Teams and Organizations, 30 Nov 2020-4 Mar 2021, Columbia Business School
  • Team Coaching, 17-18 Jan 2020, Vedat Erol
  • Cognitive Intervention Tools for Coaching, 26-27 Jul 2019, Kuzey Academy
  • Assessment Center Design & Implementation, 23-25 Jul 2018 & 2-3 Aug 2018, Elemental Value
  • Team Coaching, 28 Mar – 3 Apr 2018, Erickson Coaching International / Denge Merkezi
  • Negotiation Mastery, 17 Oct – 15 Dec 2017, HBX Harvard Business School
  • Org. & Rel. Systems Coaching (ORSC) Fundamentals, 25-26 Aug 2017, CRR Global Turkey
  • Coaching Mastery ACTP , 22-25 Feb & 19-22 Apr & 20-23 Sep & 1-4 Nov 2017 & 7-10 Feb 2018, Erickson Coaching International / Denge Merkezi
  • Koç Group Executive Development Program, 29 May-2 Jun 2017 & 25-29 Sep 2017 & 26-30 Mar 2018, MCT

Strategy / Organization Development / Change Management

  • ICP-TAL Agile People, 14-15 Jan 2020, Agile People
  • ICP-TAL Agile HR, 23-24 Sep 2019, Organize Agile
  • Leading Organizations & Change, 21 May – 28 Jun 2019, MIT Emeritus
  • Disruptive Strategy, 9 Feb – 23 Mar 2018, HBX Harvard Business School
  • Blue Ocean Strategy, 1-4 Jun 2015, INSEAD Paris
Before 2015
Leadership / Coaching

  • Psychology and Transactional Analysis, 11-12 Apr 2014, Koç University
  • Coaching Fundamentals, 23-24 Jan 2014, Adler
  • Situational Leadership, 19-20 Sep 2013, Koc University
  • Tofaş Leadership Development Program, 8-10 May 2013, Koc University
  • Personal Awareness, 18-20 Oct 2010, Ekser
  • GRID, 7-9 Jun 2010, Ekser
  • Tofaş Management Development Program, 9-11 Jul 2009, MCT
  • Business Manager Simulation, 9-11 Apr 2009, Ekser
  • Team Building & Development, 23-24 Jun 2008, Baltaş
  • Tofaş Management Development Program, 16-18 Mar 2007, Partner
  • Coaching Skills, 01-03 Feb 2007, Mare Fidelis

Strategy / Organization Development / Change Management

  • Strategy and Leadership, 25 Oct-15 Dec 2013, Koc University
  • Learning to See (Lean Business Process Improvement), 20 Jan 2010, Lean Institute
  • Facilitation Skills & Techniques, 9-10 Oct 2008, Sabanci Univ. EDU
  • i-lab (Innovation Laboratory) & Facilitation, 25-26 Aug 2008, BCD
  • Strategy Development, 15 Mar 2007, Arama
  • Process Management in Automotive Sector, 17-18 Jul 2006, BVQI
  • EFQM Model, 21 Jun, 11-12 Jul 2006, Kalder
  • Organizational Design in Practice, 20-21 Apr 2005, Gideon Kunda, Sabanci Univ. EDU
  • ISO/TS 16949:2002 Automotive Sector Quality Management System, 11-12 Nov 2004, BVQI

Project Management

  • PRINCE2, 13-15 Sep 2012, BT Bilgi
  • Project Management Methodologies and Applications, 16-17 Oct 2006, PMI

Information Technologies

  • UXD (Usability),13-14 Mar 2014, Bilge Adam
  • COBIT 5, 4-6 Feb 2013, Koç Holding
  • SEI CMMI, 19-21 Jul 2012, Mentor
  • IIBA CBAP, 17-19 May 2012, BA Works
  • SAP Solution Manager for Project Managers, 14-15 Apr 2010, SAP Turkey
  • SAP Introduction, 19-20 Mar 2010, SAP Turkey
  • ITIL v3 Foundation, 8-10 Mar 2010, BT Bilgi
  • SAP Financials, 1-2 Mar 2010, SAP Turkey

Human Resources Management

  • Effective Performance Interviews, 05 Dec 2005, Masters Training Int.
  • Effective Target Deployment, 3-5 Feb 2005, ADISA
  • New HR Applications, 26-25 Jan 2005, Yonetisim
  • Integrated Performance Management and Development Planning, 17-18 Jan 2005, Yonetisim
  • Hay Job Evaluation System, 7-8 Oct 2004, Hay Group,


MA in Business Administration, Uludag University, Bursa, 2003-2006

BS in Industrial Engineering, Middle East Technical University, Ankara, 1998-2002